Here is a selection of comments from our happy customers. You can read more reviews by viewing our listing on www.checkatrade.com
Ark was exemplary, very professional in all aspects of the work – considerate methodical, trustworthy, easy to communicate with. I would recommend this company.
Part garage conversion into office
Really pleased with not only the quality of the work carried out but every member of the team involved in the project. No mess, no fuss, no unexpected surprises. Always turned up on time and extremely courteous. Would have no hesitation recommending Tom and the team to others, excellent!
Tom Pike and his team were excellent in every area, plumbing, carpentry, electrics and tiling. Trustworthy, genuine and hard workers. The bathroom looks amazing! So I could not have asked for more from Ark Builders. Happy to recommend to anyone.
Complete Kitchen renovation
My client and I were thoroughly impressed with Ark Builders. It was extremely rewarding to work with Tom and his dedicated and motivated team. All involved displayed great pride and attention to detail in their work and were efficient and flexible in their approach to the project. They took great care to minimise disturbance to my client, especially as he was working from home. Everyone was extremely courteous and communication was first rate. What’s more the project came in on time and on budget. What more could you ask? Highly recommended.
The team were very polite and friendly. They dealt with any problems quickly often anticipating them before we mentioned them. The standard of work and finish was very high. Communication was very good, always informing us what was happening and replying quickly to calls or emails. They dealt with faulty fixings from the supplier. We would definitely recommend them and plan to hire them again.
Refurbishment of one bedroom apartment
Tom and his team are indeed an incredibly rare find amongst scores of cowboys and generally unhelpful and vague building companies that seem to be the “norm” in this day and age. From our initial meeting at a rather gloomy basement flat in Brighton to discuss its fate, to the final result, Tom and his band of merry men were prompt, professional, polite, understanding, accurate and above all helpful at every stage.
We discussed the necessary work that needed to be done to “cheer up” a sad looking abode and refreshingly Tom suggested ways to stick within a rather tight budget without compromising on the overall effect or longevity of the work. At no stage was I stung with any “surprise” bills, we were always kept informed of any expenses right from the start and always knew what we would have to pay well in advance of any work being carried out. This certainly made sleeping at night a little easier!
The final result was achieved ON time and IN budget and the property was left beautifully clean to boot! I could not recommend Tom and his team more for their demeanour, honesty and politeness let alone, standard of work, cleanliness, vision and general greatness. ‘Nuff said!’
Living room, dining room and kitchen renovation and refurbishment
We couldn’t have hoped for anything else from Tom. He spent time with us to understand what we wanted, developed a reliable, accurate and competitive quote, and then delivered us a fantastic piece of renovation work on time and on budget. Tom spent time checking in with us at various points during the works to make sure we were happy, and made sure we were entirely satisfied at the end, correcting a number of things on our snagging list. I’d recommend Tom in an instant, and just wish we could find someone so reliable in Cardiff!”
Warehouse renovation and conversion
Tom is a rare find. Honest, reliable, friendly and skilled. I have used him three times and he is about to begin work for my sister in London on my confident recommendation. Any reader may feel this is laid on a bit heavily and deeply sycophantic so if you want a negative he’s a touch on the short side. If you need a person to reach jars off a high shelf get somebody else.
Full garage conversion into home office
Ark Builders worked for 8 weeks on large building projects at our home. They were a pleasure to employ- reliable, friendly, trustworthy and an extremely high standard of work.
Refurbish Kitchen, Living and bathroom
Tom and his team are a pleasure to have around. Lovely guys who get the job done, and you feel you can really trust them. The workmanship was wonderful, and Tom made a huge effort to give us exactly what we wanted. Can’t recommend them highly enough.
Supporting walls knocked through
Tom offered a brilliant service with impeccable time keeping. He has a no nonsense approach to work and his team follow suit. A highly commendable man with a wealth of knowledge of the building trade and a real vision in design. Would not hesitate to recommend.
Major renovation works
I was impressed by this outfit; they had lots of good ideas, were honest, upfront and accurate about costs and they did a really good job. The odd thing was, that despite being delighted with the work they did and relieved that they didn’t run over budget, I was a little sad when the work was finished. I missed having them around!
If you’re considering converting your loft, or any building work for that matter, contacting Tom Pike of Ark Builders should be at the top of your list. Tom is friendly, reliable and takes absolute pride in the quality of work that he, and his equally friendly and reliable team, deliver. The completed work was to an exceptional standard: when friends walked into the new room it got the “Wow!” response every time.
There were a couple of confusions over some of the final, fine details but, once clarified, Tom ensured that they were corrected to the high standards of the rest of the work. I couldn’t recommend Ark Builders more highly – they are a superb company and were a delight to work with.
Ensuite shower room and new fitted kitchen
I am very happy to have found a firm of builders who I would trust with any future projects. Tom and his colleagues are a very professional, friendly and trustworthy outfit. They provided me with detailed specific quotes and kept to them exactly. But they were also flexible, and would happily adapt to any reasonable additional work that became required. They were always punctual, kept me informed, a pleasure to have around, and meticulous in their work. The standard of their work, I believe, is very high, and I would not hesitate to recommend them.
Extension and new bathroom and studio
I can’t recommend Ark builders highly enough. Over the last 4 years they have transformed our house, knocking through our 2 downstairs rooms, a new bathroom and most recently a new kitchen and extension. Tom’s employees are all trust worthy, friendly and reliable and Tom is always approachable and considerate when discussing the project. I felt completely at ease having them in my house, whether I was there or not. Great Job!
Complete house renovation and redesign
Out house-hunting, I cycled past a derelict house and fell in love with it. It wasn’t for sale.11 months later the purchase was complete. I took various builders to see and advise – some sighed, others muttered – “mmm, possible”. Only 1 said ‘Wow’ nearly as often as I did when we viewed it with a dim torch, as I pointed to walls we could knock down, hard wood patio doors, large arched window …
Tom Pike could really see what I could see in the house, despite utilitarian run-down state, having last been a family home more than a decade before. And within days of collecting the keys, despite snow and freezing whether, Tom Pike and team of 5 or so set to work on transforming the house back to a home. A within months it was shiny, BRIGHT and spacious, and JUST what I had hoped for. We hit no major hidden disasters but enough moderate sized issued and unforeseen that I know would have floored other builders, or resulted in the price rising astronomically. Tom Pike addressed each issue with such a ‘can do’ approach I was impressed and trusted him. We arrived at solutions together, he simplified certain things, identified where an ill-advised shortcuts was proposed by the plans and came up with alternatives which were an improvement.
It was a joy to go to see each night after work – seeing the house being resuscitated back to life. Remnants of old kitchens, bathrooms whisked out, solid groundwork put in place to accommodate new ones. All trades and the whole project managed really well to produce a wonderful end result. Having done a modest building project on a previous house, I was clear what I didn’t want to compromise on for the sake of cost, as it is harder to go back later. Job done, there is little I wish we’d done differently, the need for snagging post completion has been minimal and despite a battering by my kids and their numerous friends, the quality of the refurbishment is still more than evident over a year later. One happy customer!
Complete house refurbishment
I found Tom Pike and his team of Ark builders to be rigorous, conscientious and a pleasure to have working in a property I‘d bought which needed total renovation. Toms approach was very different of previous builders I’d contracted. He was helpful, polite, punctual and clear about timings and budget throughout the whole process, which made a daunting experience almost enjoyable! I found Ark builders very professional, they deliver what they promise and I have no qualms strongly recommending them.
Ark Builders renovated my near-derelict house last year, so I really wanted to engage them for phase 2 – the loft conversion. I got other quotes but Tom Pike gave me a quote, which was fully detailed, thorough, honest (I went though it with a close builder friend). And knew I’d get a great job at a fair price. The architect got busy elsewhere but Tom Pike managed expertly, spotting architectural errors and problems through his experience and resolving issues by engaging structural engineering input, liaising with building inspectors etc. Before starting, we agreed clear plans for payments, progress meetings, expected manpower numbers at different stages etc.
I had progress reports regularly, including at weekends when necessary. The loft space was accessed through the roof so caused minimal disruption to family life. At the start, progress seemed slow, lots of head scratching over plans. But when they decided to make wooden mock-ups of the steels before they were fabricated, only then did I truly appreciate the complexity of the roof problems they had solved – and boy did I appreciate the meticulous attention to detail, done at base-line cost to me. Getting the roof steels and huge roof lights in with millimetre accuracy was triumph! Then the pace of progress speeded up, without loss of attention to detail – which is now clearly evident in a GREAT finish.
Late changes to room’s layout was met with minimal teeth sucking! Bespoke aspects, which I imagined, would be straightforward proved a headache but the guys found ways to achieve the result I wanted. Tom Pike and his team are truly great guys; some I knew from phase 1, others new. All lovely and interesting, a pleasure to have around. Barr none, all were committed and skilled in achieving the best loft conversion possible. Now the build is over and I’m decorating and furnishing, I’m minded I have do justice to the fabulous job they’ve done! And you know, it was fun – I would it again! Thank you
Replacement of bay window and loft conversion
We have had Ark builders in our home for over a year, firstly to rebuild the front bay windows, and then to undertake our loft conversion. They have a very high standard of workmanship and excellent communication throughout the process. You could talk through any details of the work, big or small, and they were happy to advise or revisit if required. Always polite and ever-mindful of the intrusion of building work in our lives, each team member was a credit to Ark. We’d highly recommend their services
Large single story extension
Tom and all the people from Ark were extremely reliable, conscientious, polite, courteous and very hard working. The end result of this work is fantastic. We could not have imagined a better finish. Ark builders have been very conscientious about producing a very high quality build. We are delighted. Not only that, the build finished early and within the budget estimated. Superior builders