Transparency throughout the process is our golden rule. It’s a method to avoid the, sadly all too common, situation where the customer feels let down, frustrated, or even ripped off by the build running significantly over time and budget.
A builder who offers a vague, or ‘too good to be true’ quote, leaves you wide open for disappointment, as inevitable ‘add-ons’ made at the end can blow your original quote alarmingly out of the water. We avoid this by providing you with a very detailed quote from the outset, itemised right down to last skirting board. This not only provides you with a shopping list of building details to choose from but also means that throughout the build it is very clear to both parties if something is additional to the quote or indeed if something has not been required and therefore should be omitted from the final bill.
We view having full respect for your home, as well as maintaining good relations with your neighbours, an essential consideration. All members of our team have been personally handpicked by Tom, so as well as being the best in the trade, they share the Ark ideals which you can rely on.
We are proud members of FMB the Federation of Master Builders and as further insurance no person/business can become a FMB member if they have ever been bankrupt or have any CCJ’s against them. We don’t ask for unreasonable sums of money up front so you can have the pleasure of watching your extension rise out of the ground without the uncertainty that you’ve got a bunch of cowboys loose in your house.
We are listed on Checkatrade and can be cross-referenced on this website against a catalogue of authentic customer feedback.
Director Tom Pike is trained in Health and Safety for construction and holds a IOSH certificate ensuring good site practice for the health and safety of all involved.