We’re committed to your project running as smoothly as possible and are ready to talk you through every step of your project.
Give the office a call and Olivia will set up a convenient time for Tom to visit you to discuss your project. Don’t worry what stage you’re at; be it initial ideas that still need sketching out or a clear vision with an architect plan already in place. It’s a chance to get to know one another, talk about ideas and Tom is happy to give any advice you need.
We head back to the office, and Tom along with Graham our estimator go through the notes from the meeting and transform them into a detailed, easy to understand, quote that clearly defines the scope of work.
We arrange to meet up with you for a second meeting to review the quote. At this stage we’re very happy to discuss any changes to the design or budget. It’s a chance to hear your feedback, answer your concerns and look at the design and plans in more depth. It might take more than one meeting but we’re happy to talk to you as much as it takes before the project starts, as it is time well spent.
4. Start Project
After everyone is agreed and contracts have been signed (where necessary), we’ll arrange for tools and materials to be delivered, and set up the site. We compile a site pack, which includes all the vital stuff; quote, drawings, project contact sheet, and work schedule so everyone is clear and has a point of reference. The Ark golden rule is to finish every day with a clean and orderly site- keeping the site safe and organised
Throughout your job we enjoy keeping you in the loop. It’s important that Tom, the office and the principle guys on site, keep you updated on the progress by scheduling regular site meetings.
Before we give you the scissors to cut the ribbon on your new home, Tom will review the project with you as it nears completion, making sure that all tasks have been fulfilled and we’ve achieved everything expected.
We pride ourselves on the finishing touches and are happy to claim that our attention to detail is what puts us ahead of the rest.